My pattern asks for 'x' amount of DMC, how many skeins of CGT do I need?
Multiply the amount of DMC skeins the pattern requires by .8 and round up to next whole number.
For eg. 10 skeins of DMC is 10x.8 = 8 skeins of CGT
Can I get a match for an old dye lot?
A custom dye is only available when purchasing 30 or more threads at an increased price. So when purchasing skeins for a project always remember the rule of thumb - buy enough plus 1.
Can I still order Retired colours?
Yes but because they are dyed to order, the minimum is 10 skeins and the price is a little more than non retired thread colours. To order a retired colour, purchase “special order retired threads” product. Keep in mind that qty x 1 equal 10 skeins. Write the colour number and name in the comment section
What is the minimum order for retired threads?
The minimum order is 10 skeins and the price is a little more than non retired thread colours. To order a retired colour, purchase “special order retired threads” product. Keep in mind that qty x 1 equal 10 skeins. Write the colour number and name in the comment section. (Check process for shopify cart)
Can I wash your threads?
Yes, but there’s no need to wash before using them. Full care instructions can be found here 'Care Instructions'
Do you sell uncut threads?
Yes, Uncut threads can be ordered as a special order in lots of 10. Please note the price is a little more than cut thread colours.
To order an uncut thread, select “special order uncut threads” product. Keep in mind that qty x 1 equal 10 skeins. Write the colour number and name in the comment section. (Check process for shopify cart)
Do you have a thread checklist?
Yes download here (insert link)
Why can lots be different sometimes?
There are many uncontrollable factors that can result in different dye lots, beginning with the cotton itself. Cotton is a natural fibre and may take dyes differently depending on where and how it was grown and treated. In fact, sometimes we see slightly different results within a dye lot, even though it has all been dyed and processed together. Other variables that can affect dye lots are weather conditions ie temperature and humidity, water quality ie water supply treatments, dye stock. Although we try strive to maintain consistent dye lots by continually improving our processes, some factors are out of our control. So be sure to plan by our rule of thumb - Buy enough plus 1.
Do you have a conversion chart?
We are working on it. Subscribe to our newsletter so you won’t miss the release.
Can I still join Field Journal Club?
Field Journal club is no longer available as a subscription, it is however available as a pattern booklet set broken down into 3 Volumes, each with 36 designs, iron on transfers and journal/stitch guide booklets. The Field Journal components are also available as a full kit or individually - Threads, hanky linen, stabiliser and Liberty fabric pack
I'm just starting out where should I begin?
See blog post here (insert link)
I don't use Paypal, can I order over the phone?
Yes. We accept credit card or bank transfer.
I am visiting Victoria, can I visit you?
We don’t have a physical store front in our factory however we stock at a shop in Mirboo North called Artspace. You can call in advance to check their stock and if they don’t have what you need we can arrange to have it ready for you to pick up. Please allow 2 weeks notice as some colours may need to be dyed. Contact Mirboo North Artspace on 0418 172 08 or firstname.lastname@example.org. To see other stores in Victoria who stock our products. See our stockist list here Stockist List
I'm a designer, can we work together?
Yes, we love working with designers. Fill out the designer program application here 'Designer Application'
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at email@example.com